Work and Health: Using Personalised Care Strategies to Support Behaviour Change and Outcomes
Helping frontline teams improve engagement, confidence and outcomes for people with long-term health conditions.
Our CPD-certified one-day programme equips frontline professionals with the practical knowledge, personalised care approaches and behaviour change skills to better support people experiencing health-related barriers to work.
Developed by health professionals and employment specialists, the training helps learners understand how health, wellbeing, work and wider circumstances interact; have confident, person-centred conversations that build trust, motivation and engagement; and support people to identify what matters to them and take realistic steps towards better health and work outcomes.
You don’t need to be a clinician. You need the confidence to understand how health can affect someone’s experience of work and the skills to have conversations that help identify what could make a difference.
Why Work & Health Matters
Health and employment cannot, and should not, be considered in isolation.
For someone living with a long-term health condition, barriers to work are rarely about their diagnosis alone. Pain, fatigue, anxiety, confidence, finances, relationships and workplace experiences can all influence how someone experiences employment.
Two people with the same diagnosis can have completely different experiences of work. Understanding the person, their circumstances and what matters to them is essential to identifying the right support.
If people’s lives aren’t experienced in silos, our conversations and support can’t afford to be either.
Who Is This Programme For?
Designed for frontline professionals and teams supporting people with disabilities, long-term health conditions or health-related barriers to employment.
Whether you’re helping someone find work, return following a period of ill health or remain in employment, this programme provides practical skills that can be applied within your existing role.
No clinical qualifications or prior specialist knowledge of health conditions are required.
Benefits for Your Organisation
Improved Client Outcomes — Support meaningful progress towards better health and employment outcomes.
Increased Staff Confidence — Equip frontline teams with practical tools to navigate complex work and health conversations.
Better Engagement — Build trust, motivation and participation through personalised approaches that recognise individual circumstances.
Enhanced Performance — Strengthen the quality and consistency of frontline support, contributing to improved service delivery and employment outcomes.
Course Booking Information
1 day Work and Health: Using Personalised Care strategies to support behaviour change and outcomes (CPD accredited)
Course Type: 1-day training programme. Number of Modules: 8 Modules. Course Price: £200+VAT. Group booking discounts are available
Availability
Contact us to check availability - (Available)Downloads
Nationally Recognised Excellence
Our Work and Health Training Programme has received the Princess Royal Training Award 2025, recognising its contribution to workforce development and tackling health inequalities.
To find out more
Modules:
Module 1
Setting the Scene
Dive into the evolving labour market and uncover the compelling patterns and trends that have propelled long-term illness to the forefront as the leading cause of economic inactivity.
Module 2
Influences on Behaviours
In this module, gain insight into how health inequalities and the social determinants influence our health and wellbeing status and significantly influence individuals' behaviours, thoughts, and emotions.
Module 3
Personalised Care and Shared Decision Making
Discover the transformative world of Personalised Care with this module, where participants will embark on a journey to understand the significant shift in approach from the traditional 'what’s the matter with you' mindset to the empowering 'what matters to you' approach, reshaping the way support is perceived and delivered. Understand the importance of supported self-management and how it can empower individuals to recognise and develop their own strengths and capabilities.
Module 4
Understanding Behaviour Change
Explore how behaviour change principles and practical conversational techniques can support more meaningful, person-centred interactions. Develop confidence using approaches such as motivational interviewing, collaborative goal setting and established behaviour change models to build trust, explore motivation and support individuals to identify realistic steps towards their health and employment goals.
Module 5
The Connection Between Physical Health and Mental Health
Mental health and Musculoskeletal conditions are two of the key drivers of ill-health-related economic inactivity. Discover the connection between Physical Health and Mental Health.
Module 6
Introduction to Long Term Health Conditions
In this module, we will delve into key long-term health conditions to elevate your confidence and deepen your understanding as you navigate the complexities of these conditions while supporting others. Discover the power of supported self-management and how a Personalised Care approach can lead to remarkable positive outcomes.
Module 7
Work, Health and Wellbeing
Discover the intricate link between work, health, and wellbeing through a comprehensive lens, considering physical health, mental state, and social dynamics. This approach is designed to enrich your discussions with participants, empowering them to reshape their perspectives on managing long-term health conditions in the workplace.
Module 8
Bringing it all Together
Join us as we delve into a collection of compelling case studies, uncovering real-world scenarios you may face. We'll arm you with innovative strategies to conquer these challenges and empower individuals to thrive in meaningful work, while managing long-term health conditions and disabilities.
What Learners Say About Our Training
High-quality training, practical skills and greater confidence to support people experiencing health-related barriers to work.Our training consistently receives positive feedback from frontline professionals, reflecting the quality of our delivery, the relevance of our content and the practical value learners take back into their roles.
9.6/10
Facilitator Knowledge & Expertise
9.2/10
Meeting Expectations & Learning Objectives
9.1/10
Overall Training Experience
"I now feel more confident having conversations about health without feeling that I need to be an expert in the condition."
Work and Health Coach
"Brilliant training – our coaches said that they wished they had had the training sooner."
Work Well Programme Manager