Explore the principles of personalised care and how they are shaping the delivery of health and wellbeing support across the NHS.

This module introduces the shift from asking "What's the matter with you?" to "What matters to you?", examining how shared decision making, choice and person-centred approaches can support individuals to take a more active role in their health and wellbeing.

You'll develop an understanding of the policy and practice foundations of personalised care and how these principles translate into meaningful conversations and everyday health coaching practice.

Develop an understanding of the role of Health and Wellbeing Coaches within primary care and how health coaching supports personalised care and supported self-management.

Explore the factors that influence people's experiences of health, including health inequalities, health literacy and patient activation, and consider how these can affect engagement, confidence and an individual's ability to manage their health.

You'll examine the principles of effective health coaching, including strengths-based approaches, collaborative conversations and supporting people to identify their own priorities and goals.

Explore how long-term physical and mental health conditions can influence people's daily lives, wellbeing, confidence and ability to make changes to their health.

Using examples including type 2 diabetes, cardiovascular conditions, persistent pain, obesity, stress and low mood, this module examines the importance of understanding the individual beyond their diagnosis.

You'll develop practical approaches to adapting health coaching conversations, using motivational interviewing techniques and supporting individuals to identify meaningful, achievable goals that reflect their needs and circumstances.

Understand the role of physical activity and healthy eating in supporting health, wellbeing and the management of long-term conditions.

This module explores recognised guidance, common barriers to lifestyle change and practical approaches to helping individuals identify manageable improvements that fit their circumstances and preferences.

You'll consider how health coaching techniques can support motivation, confidence and realistic goal setting, enabling people to make positive changes without relying solely on advice or information.

Develop your practical understanding of behaviour change and the approaches that can help individuals build motivation, overcome barriers and make sustainable changes to their health and wellbeing.

Explore established frameworks and techniques, including COM-B, the Transtheoretical Model, Making Every Contact Count (MECC) and strengths-based approaches.

Through practical application, you'll consider how to use these approaches within personalised coaching conversations, supporting individuals to explore their readiness for change, identify achievable goals and build confidence in taking their next steps.

Explore how group health coaching can create opportunities for shared learning, peer connection and mutual encouragement, helping individuals build confidence and take an active role in their health and wellbeing.

This module introduces practical approaches to planning and facilitating inclusive group conversations, building trust, encouraging participation and managing different needs and dynamics within a group setting.

You'll consider the opportunities and challenges of group coaching and how to create a supportive environment that promotes meaningful engagement and shared learning.

Build the knowledge and confidence to apply health coaching skills effectively within your professional role and the wider primary care environment.

Aligned with the NHS England Health and Wellbeing Coaches Workforce Development Framework, this module explores the practical considerations of delivering a safe, effective and sustainable health coaching service.

Topics include professional boundaries, safeguarding responsibilities, supervision, caseload management, referral pathways and working collaboratively with other professionals.

You'll also consider how to demonstrate the value of health coaching, reflect on your practice and communicate the contribution your role makes to patient experience and outcomes.