In this module we will explore the importance and core concepts of personalised care and shared decision making within the context of the NHS Long Term Plan and appreciate the significant shift in approach from ‘what’s the matter with you' to ‘what matters to you'. We will bring clarity to each of the ARRS roles and how they coexist to support patients collaboratively and maximise outcomes. We will also highlight the NHSE workforce development framework.

This module provides an introduction to the role of the Health and Wellbeing Coach, exploring the basis of coaching and it's application within the practice(s)/PCN. Duties of the role, potential priority areas, ongoing personal development needs and support/supervision requirements will be discussed. Understand how a coaching mindset and practice underpins person centred approaches.

In this module we will look at the impact and importance of health literacy and support the development of knowledge of a number of long term health conditions that can be supported by a health and wellbeing coach, including:
- weight management
- stress, mood, low level mental health issues
- diabetes
- cardiovascular disease
- stroke
- hypertension
- pain management

In this module we will cover the importance and benefits of physical activity and explore the guidelines and recommendations for physical activity within different groups. We will understand how to support people to achieve the guidelines for physical activity and how to reach their own personal goals.

In this module we will cover healthy eating guidelines which can be applied to support patients with dietary changes. We will explore the Eatwell Guide and different food groups. Develop your understanding of portion sizes, reading food labels and calorie deficit. Explore sugar, salt and alcohol consumption and its bodily affects.

We will explore a range of behaviour change models (including but not limited to; COM-B, transtheoretical model of behaviour change, Stimulus Response theory) in order to build confidence and motivation in others to change and ability to self manage a variety of conditions. Develop proficiency in a range of health coaching tools, techniques and skills in how to have better conversations and support shared goal setting.

Introduction to motivational interviewing techniques for building rapport and willingness to engage to elicit change talk and behaviour change. Understand how to structure conversations using a coaching approach.

Understand the concept of patient activation and how it can inform a tailored health coaching approach. Explore methods of assessing patient activation and appreciate how people at different levels of activation might be thinking, feeling and behaving and how to work constructively with resistance in a non-judgmental way.

This module will look at topics such as caseload management, problem solving, record keeping, time management, roles and boundaries, referral generation and how to identify proactive opportunities in practice.

In this module we will look at how/when groups can be used within health coaching and how they can support patients. To understand the pros and cons of health coaching in groups.

This module will review the tools, techniques and strategies covered in the training so that you are able to apply health coaching approaches with confidence, in a wide range of situations, on a consistent basis to support patients. Consider how we can use health coaching to reduce health inequalities.